FAQS

Faqs

Q1. Where is your company?Do you have your own factory?
A: Yes, we have a 600 sqm office with showroom in Tianhe District, Guangzhou, and we manufacture our green wall panels from our own factory located in Nansha Dist. It is about an hour’s drive from Guangzhou City.

Q2. What are your wall panels made of and how?
A: Mega green wall panels are made of inorganic materials as top layer and ceramic plate / inorganic resin plate (optional for interior walls) with Mega’s unique techniques, patented technology and advanced equipment, compounded under low-temperature and high-pressure condition.

Q3. What are your product features?
A: The main features of our products are: first, they have very natural color and texture as natural sandstone/travertine/wood and as real metal/shimizu; second, good stain resistance, self-cleaning, alkali/acid resistance and low water absorption as we use inorganic materials as top layer; third, easy to install as we use ceramic plate / inorganic resin plate on the bottom. Of course, there are more features besides.

Q4. Do you get any certification on your products?
A: Yes, our products are certified by CNAS in China, and we also got CE certified.

Q5. Is the top layer easy to delaminate?
A: Absolutely not. The inorganic material we use has very stable both chemical and physical properties, and is compounded on ceramic / inorganic resin plate under low-temperature (200 degrees) environment. If the installation can be carried out as required (walls are dry thoroughly), it won’t delaminate for decades. We have considered and solved this matter before mass production of our products. 

Q6. Do you have any warranty for your products?
A: We have 30 years’ warranty on our products.

Q7. What are your payment terms?
A: Our payment terms are Telegraphic Transfer (normally 30% prepayment, 70% upon proof of Bill of Lading) and L/C at sight.

Q8. What’s your MOQ?
A: Our MOQ is a 20FCL container; the quantity may vary as per the products you order. It is 1000sqm more or less.

Q9. Can we take a visit to your show room and factory?
A: Sure, we will be glad if you request this. We may first take you to our office & showroom here in Guangzhou, and if you have enough time, we will be happy to take you to our factory to know more about us.

For more queries, please do not hesitate to contact our sales team…